Serstech Privacy Policy

1.0 Serstech AB is committed to protect your online privacy. We have designed our web site and software applications in a way that will enable you to visit and access most of the available information and material without having to submit any personal data unless you choose to. However, in order to take part in some of the functions and to get access to some of Serstech’ services, it will be necessary for you to provide personal data on certain areas of the web site.

By accessing or using an Serstech web site, online service or software application, you agree to the collection, use and transfer of personal data according to the terms of this Serstech online privacy policy. We are posting Serstech’ privacy policy online to clearly explain our intentions and create a sound basis for a mutual relationship. If you do not agree to these terms, please do not access or use Serstech’ web site. Serstech reserves the right to change the online privacy policy from time to time at its sole discretion. Your use of the web site will be subject to the most current version of the online privacy policy, published at the time of such use.

The Serstech web site are published and maintained by Serstech AB, at Sölvegatan 43, SE-223 70 Lund, Sweden.

2.0 Purpose
Personally identifiable information (“Personal Data”) is data that can be used to uniquely identify or contact a single person. Personal Data that you choose to submit to us or which is collected by us is used solely for the purpose of improving the relations between you and Serstech.

3.0 What we collect and why
3.1 Applications
When you use our software applications we collect information about how you interact with the application in order to improve and develop, and enhance the application.

3.2 The Web Site
We collect Personal Data mostly about what interests you on our web site in order to improve and develop, and enhance the usability of our web site. If you download software or software updates, subscribe to our e-newsletter, register for a web-based course provided by Serstech we will require or collect your name and e-mail address. We use a technology involving “cookies”, which enables the web site to store certain user information on your computer in order for us to customize your experience when accessing the site. You can read more about how we use cookies below.

Any Personal Data provided by you and/or collected by us will be handled by us in an appropriate and considerate manner. We will only use your Personal Data to support our mutual relationship, and to improve our support. Our use of your Personal Data for instance, we use to inform you of new software versions.

Serstech will destroy or de-identify Personal Data submitted by you after a reasonable period of time.

4.0 Market contact
On occasion we may contact you to provide you with market information that we believe is of interest to you. We may also notify you of your ability to subscribe to e-newsletters that provide, for example, up-to-date information on our current products or solutions. You will always have the option of telling us whether or not you want to receive such market information or be involved in our research activities.

5.0 Transfer of Personal Data
Serstech will not sell, trade or lease to third parties your Personal Data. Unless we have informed you otherwise and have obtained your permission, or the law forces us to, we will only use the collected Personal Data within Serstech or with business partners that act on our behalf.

As stated previously, you have the option of letting us know if you do not wish to receive unsolicited direct marketing materials, and we will strive to honor your request.

6.0 Information integrity
Serstech strives to keep your Personal Data correct. We will make reasonable efforts to have your Personal Data available to you for viewing, or for making corrections or additions. To protect your Personal Data, we use a personal security login system to verify your identity before allowing you access to your Personal Data. Furthermore, we employ physical and electronic protection mechanisms to secure access and to protect your Personal Data from unauthorized access.

7.0 Links to other sites
Sometimes you will find links to third party sites on our web sites. Please note that this online privacy policy does not automatically apply to these third party sites.

8.0 Cookies
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

GA makes use of cookies, details of which can be found on Google’s developer guides. Cookies help us to support customer relations, for instance, to simplify your login procedure when you want to download software upgrades. By visiting Serstech web site you allow the site to store cookies from Serstech and third party companies acting on our behalf on your computer.

9.0 Third party data processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with our provacy policy. These third parties are based in the USA and are EU-U.S Privacy Shield compliant.

Google (Privacy policy)
Mailchimp, e-newsletter (Privacy policy)

Contact information
If you have any questions regarding Personal Data held by us or this online privacy policy, please contact us at info@serstech.com.